Shipping policy
Shipping Policy
Last updated: August 30, 2026
VEORA COMMERCE ships orders to the destinations available during checkout.
Order Processing
Orders are normally processed after payment has been successfully received.
Please allow approximately 1–3 business days for order processing before shipment.
Orders may take longer to process during holidays, promotions, or periods of unusually high order volume.
Shipping Times
Estimated delivery times depend on the destination, shipping method, carrier, and other circumstances outside our control.
Estimated shipping times displayed at checkout are estimates and are not guaranteed delivery dates.
Once your order has been shipped, you may receive tracking information when available.
Shipping Delays
Delivery may occasionally be delayed because of circumstances beyond our reasonable control, including:
- Carrier delays
- Weather conditions
- Customs processing
- Holidays
- Incorrect or incomplete delivery information
- Other transportation or logistical disruptions
VEORA LLC is not responsible for delays caused by circumstances outside our reasonable control.
Customs, Duties and Taxes
For international orders, customers may be responsible for customs duties, import taxes, VAT, or other charges imposed by the destination country.
These charges, when applicable, are generally the responsibility of the customer unless otherwise stated at checkout.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
If an order is returned to us because the shipping address was incorrect or incomplete, additional shipping costs may apply if the order needs to be reshipped.
Contact Us
For questions regarding your order or shipment:
Email: Contact@veoracommerce.com
VEORA COMMERCE
- Rm 10, 23/F, New Trend Centre, 704 Prince Edward Road East, San Po Kong, Kowloon, Hong Kong
- +8619502007882
Email: contact@veoracommerce.com